I have some experience with kids (my mom does home daycare, started when I was 2) but becoming a parent has set up a whole new line of "what should I dos??" Discipline is always number one on my list. Being a mom that doesn't spank, and really wants my kids to feel as though their opinions matter in our family, there is a fine line of what will work for discipline. I've noticed that yelling only adds to a moment that feels crazy and really it doesn't get the children to stop and look at you anyway. One other thing I've noticed, you can say something to a child, and they will genuinely not hear you, but if you say the same exact thing to them while you hold eye contact with them, it's amazing that they really do hear you.
Eye contact. It's a simple small thing, but I am telling you, before you say something of importance to your children, ask them to look at you first, and then tell them what you need to say. You won't have to yell, you won't have to repeat yourself, you will have their undivided attention and you see, they will be happy they have your's as well. Eye contact. It truly is important not just as a parent, but in real life too. If your kids start out life with the habit of looking at the person speaking to them, I can't help but think it will help them in the future as well!
E y e C o n t a c t . Try it, you can thank me later ;)